Privacy Policy

Introduction (Version 1)

Network Solutions Scotland Limited ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with UK Data Protection Legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, address, email address, phone number, and other contact details.
Business Information: Company name, job title, and work-related contact details.
Financial Information: Bank details and payment information.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our website, products, and services.
Communications: Any communications between you and us, including emails, phone calls, and other interactions.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our services, including telecommunication construction projects.
Process payments and manage contracts.
Communicate with you about our services, updates, and other relevant information.
Comply with legal obligations and protect our legal rights.
Improve our website, products, and services.

3. Legal Basis for Processing

We will only process your personal data where we have a lawful basis to do so, which may include:

Consent: Where you have given explicit consent for us to process your data.
Contract: Where processing is necessary for the performance of a contract with you.
Legal Obligation: Where we need to comply with a legal obligation.
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights and interests do not override those interests.

4. Sharing Your Information

We may share your personal data with:

Service Providers: Third-party service providers who assist us in delivering our services (e.g., IT support, payment processors).
Legal Authorities: If required by law, or to protect our legal rights or the safety of others.
Business Transfers: If we undergo a business transition such as a merger or acquisition, your personal data may be transferred.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage. However, no data transmission over the internet can be guaranteed as completely secure, and you provide your data at your own risk.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have the following rights:

Access: The right to request a copy of the personal data we hold about you.
Rectification: The right to request correction of any inaccurate or incomplete data.
Erasure: The right to request deletion of your personal data where there is no valid reason for us to keep it.
Restriction: The right to request that we restrict the processing of your data under certain conditions.
Objection: The right to object to the processing of your data based on legitimate interests or direct marketing.
Data Portability: The right to request the transfer of your personal data to another party.

To exercise these rights, please contact us at info@networksolutions.scot.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Network Solutions Scotland

69-71 Aberdalgie Road, G34 9HJ, Glasgow, UK
0141 255 2888
info@networksolutions.scot

10. Complaints

If you are not satisfied with our response to any data protection issue, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.